During your first you can expect the following
Make sure you bring your physical therapy referral (provided to you by your doctor) Or your authorization and your payment information. If your insurance is covering the cost of physical therapy, bring your insurance card. If you are covered by Workers' Compensation, bring your claim number and your case manager's contact information. If you are covered by auto insurance or an attorney lien, make sure you bring your attorneys information.
You should wear loose fitting clothing so you can expose the area that we will be evaluating and treating. For example, if you have a knee problem, it is best to wear shorts. For a shoulder problem, a tank top is a good choice, and for low back problems, wear a loose fitting shirt and pants, again so we can perform a thorough examination.
Initial Evaluation is one hour and follow-up treatments are 30 minutes.
You will be evaluated by one of our licensed and highly trained physical therapists and he/she will also treat you during subsequent visits. We feel it is very important to develop a one-on-one relationship with you to maintain continuity of care, so we will make our best effort to keep you with the same therapist each session. However, due to scheduling conflicts, vacations, etc you may be asked to see another therapist on occasion, but you will have the choice.
For many patients, one of the primary objectives is pain relief. This is frequently accomplished with hands-on techniques, modalities such as ultrasound, electrical stimulation, and/or heat or cold therapy. Movement often provides pain relief as well. Your physical therapist will provide you with the appropriate exercises not only for pain relief but to recover range of motion, strength, and endurance. In some cases, physical therapy techniques can be painful. For example, recovering knee range of motion after total knee replacement or shoulder range of motion after shoulder surgery may be painful. Your physical therapist will utilize a variety of techniques to help maximize your treatment goals. It is important that you communicate the intensity, frequency, and duration of pain to your therapist. Without this information, it is difficult for the therapist to adjust your treatment plan.
Billing for physical therapy services is similar to what happens at your doctor’s office. When you are seen for treatment, the following occurs: *The physical therapist bills your insurance company, Workers’ Comp, or charges you based on Common Procedure Terminology (CPT) codes. *Those codes are transferred to a billing form that is either mailed or electronically communicated to the payer. *The payer processes this information and makes payments according to an agreed upon fee schedule. *An Explanation of Benefits (EOB) is generated and sent to the patient and the physical therapy clinic with a check for payment and a balance due by the patient. *The patient is expected to make the payment on the balance if any. It is important to understand that there are many small steps (beyond the outline provided above) within the process. Exceptions are common to the above example as well. At any time along the way, information may be missing, miscommunicated, or misunderstood. This can delay the payment process. While it is common for the payment process to be completed in 60 days or less, it is not uncommon for the physical therapy clinic to receive payment as long as six months after the treatment date.
Physical therapists (PTs), physical therapist assistants (PTAs), and occupational therapists (OTs) are licensed by their respective states.
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